Management and Leadership Skills Development Program

Develop essential management and leadership capabilities for operational roles

Professional Development

Industry Recognition

Career Advancement

Target Audience

You work in a supervisory or administrative support role within facilities, operations, or related functions.
You may also be new to the field and looking to build the foundational knowledge and skills required to progress into management roles.

Knowledge & Understanding

Has basic practical and theoretical knowledge of the subject or field of work.
Understands key processes, procedures, and standards used in day-to-day operations.
Can apply knowledge to routine and well-defined tasks under supervision.
Recognizes the importance of compliance, health and safety, and effective communication in the workplace.

Core Competencies

Apply straightforward cognitive and practical skills to complete tasks and solve routine problems.
Work effectively as part of a team, following set procedures and guidelines.
Take responsibility for the quality and accuracy of own work within defined limits.
Demonstrate good organizational, communication, and time-management skills.

Key Responsibilities

Supporting daily operational activities and service delivery.
Assisting in maintaining records, documentation, and reporting systems.
Coordinating basic procurement or maintenance requests.
Ensuring compliance with established policies and health & safety standards.
Providing customer service and liaising with staff, suppliers, or contractors as required.
Contributing to team objectives and supporting supervisors or managers in project coordination.

Available Programs

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Foundation Diploma in Accountancy

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